Delivery & Returns
UK
- Standard: £3.50 (Trackable service with delivery within 2 to 4 business days)
- Next Business Day Delivery (Mon-Fri ONLY): £6.97 (Order must be placed before 2pm Mon-Thu for next business day delivery)
- Saturday Delivery by DPD: £17.97 (Order must be placed before 2pm on Friday)
- UK Offshore Next Day Delivery £8.97 (Order must be placed before 2pm, Mon-Fri, for next business day delivery)
Service with DPD will be between 9.00-18.00.
Leave your number and receive a text in the morning of your delivery with 1h time slot.
Europe
- Courier Service: £14.97 (Trackable service 3-12 business days)
- We have suspended our express service for the time being due to Brexit.
Rest of the World
-
Courier Service: £16.97 (Trackable service 3-12 business days).
- DHL Express: £29.97 (Trackable 1-3 business days).
Import Duty and VAT.
Goods dispatched to countries outside of the UK may have an import duty and/or taxes levied on them when they reach your country. Whether any charges are payable will depend on the value of the package and where you are having it delivered to.
We have no control over these charges and cannot predict what they might be as customs policies vary widely from country to country. You should contact your local customs office for further information. If there any additional charges for customs clearance, they must be borne by you.
Exchange & Returns
We are very sorry but we can not accept any returns or exchanges as we are closing down. Please do not send any Moccis to us as they will not be received.
What if my item is faulty?
We’re sorry about this! Please notify us via email.
If you have any questions or need help with the return portal please contact us on:
orders@moccis.co.uk
Moccis Ltd
REG NUMB: 7492851, UKVAT NUMB: GB927669376